New features, improvements, and fixes — shipped continuously.
July 8, 2026
Plans & Shopify billing
New- ·Choose and manage your plan directly in the app (Settings → Plan)
- ·Billing is handled entirely through Shopify — charges appear on your Shopify invoice
- ·Upgrade, downgrade, or cancel anytime with immediate effect
July 5, 2026
Campaigns in your customers' language
Improved- ·AI-generated emails are now written in the dominant language of the targeted segment
- ·All amounts across the app now use your store's real currency
- ·More secure Shopify connection with automatically rotating access tokens
June 26, 2026
Shopify App Store & one-click install
New- ·Install Retainio directly from the Shopify App Store — account and workspace are created automatically
- ·Real-time order sync via Shopify webhooks: new orders update your segments instantly
June 25, 2026
Retention audit
New- ·New Audit page: retention score, repeat rate, revenue at risk, and AI recommendations ranked by priority
- ·Audit history in the sidebar to track your progress over time
- ·Guided product tour for new accounts
June 24, 2026
Recharge integration
New- ·Connect Recharge to detect subscription churn risk, failed charges, and cancelled subscribers
- ·Three new opportunity types: subscription churn risk, failed charge recovery, and subscription reactivation
June 23, 2026
Email digests & templates
New- ·Email digest when new opportunities are detected
- ·Custom email templates: wrap AI-generated content in your brand design
- ·Configurable sender name and email per workspace
- ·Campaign stats: opens, clicks, impressions, and attributed revenue, refreshed every 12 hours
June 22, 2026
Teams & multi-store
New- ·Invite teammates with owner, admin, and member roles
- ·Multiple workspaces per account — one per store, ideal for agencies
- ·Brand voice setting to shape the tone of AI-generated emails
- ·GDPR tools: export all your data or delete your account from Settings
June 20, 2026
Retainio launch
Launch- ·Shopify sync with RFM segmentation: VIP, active, at risk, lost, new
- ·AI opportunity detection: winback, cross-sell, VIP nurture, reactivation, repeat push
- ·AI-written campaigns launched on Klaviyo and Meta Ads in one click
- ·Analytics dashboard: revenue, customers, orders, and opportunity performance