Changelog

What's new in Retainio

New features, improvements, and fixes — shipped continuously.

July 8, 2026

Plans & Shopify billing

New
  • ·Choose and manage your plan directly in the app (Settings → Plan)
  • ·Billing is handled entirely through Shopify — charges appear on your Shopify invoice
  • ·Upgrade, downgrade, or cancel anytime with immediate effect

July 5, 2026

Campaigns in your customers' language

Improved
  • ·AI-generated emails are now written in the dominant language of the targeted segment
  • ·All amounts across the app now use your store's real currency
  • ·More secure Shopify connection with automatically rotating access tokens

June 26, 2026

Shopify App Store & one-click install

New
  • ·Install Retainio directly from the Shopify App Store — account and workspace are created automatically
  • ·Real-time order sync via Shopify webhooks: new orders update your segments instantly

June 25, 2026

Retention audit

New
  • ·New Audit page: retention score, repeat rate, revenue at risk, and AI recommendations ranked by priority
  • ·Audit history in the sidebar to track your progress over time
  • ·Guided product tour for new accounts

June 24, 2026

Recharge integration

New
  • ·Connect Recharge to detect subscription churn risk, failed charges, and cancelled subscribers
  • ·Three new opportunity types: subscription churn risk, failed charge recovery, and subscription reactivation

June 23, 2026

Email digests & templates

New
  • ·Email digest when new opportunities are detected
  • ·Custom email templates: wrap AI-generated content in your brand design
  • ·Configurable sender name and email per workspace
  • ·Campaign stats: opens, clicks, impressions, and attributed revenue, refreshed every 12 hours

June 22, 2026

Teams & multi-store

New
  • ·Invite teammates with owner, admin, and member roles
  • ·Multiple workspaces per account — one per store, ideal for agencies
  • ·Brand voice setting to shape the tone of AI-generated emails
  • ·GDPR tools: export all your data or delete your account from Settings

June 20, 2026

Retainio launch

Launch
  • ·Shopify sync with RFM segmentation: VIP, active, at risk, lost, new
  • ·AI opportunity detection: winback, cross-sell, VIP nurture, reactivation, repeat push
  • ·AI-written campaigns launched on Klaviyo and Meta Ads in one click
  • ·Analytics dashboard: revenue, customers, orders, and opportunity performance